Help & support
Quick answers below. Can't find yours? Write to us and we'll reply within a day.
How do I turn a video into an article?
Open New article, paste a link (Pro) or upload a video file, choose your options and press Create article. You'll see the progress and the article opens when it's ready.
Which links work?
YouTube, Facebook, TikTok, Instagram, X, Vimeo and over a thousand other sites. Private videos or videos that need a login may not work. Download the file and upload it instead.
How are credits counted?
1 credit per minute of video for the article, +1.5 per minute for translation (text and pictures), +0.5 per minute for links. Re-making costs 0.3 per minute. You always see the price before you start, and failed videos are refunded automatically.
The pictures or paragraphs aren't what I want
Edit the article: click any text to change it, use "Change picture" to pick another frame, merge or delete sections. Pro users can also Re-make with more or fewer pictures.
How do I use the article with ChatGPT or Claude?
Download the PDF and upload it. The AI reads both the text and the pictures. Or use "Copy for AI" to paste the text directly.
Can I share an article?
Yes. Open the article and turn on "Share". Anyone with the link can read it; turn it off anytime.
I forgot my password
Use Reset password and we'll email you a link.
How do I cancel or get a refund?
You can cancel anytime and keep your plan until the end of the period. Unhappy with a purchase? See our refund policy: full refund within 14 days if you've used less than 20% of its credits.
Is my video private?
Yes. Videos are deleted 24 hours after processing; only you can see your articles unless you share them.